User Agreement for the Unsaid Application
Last Updated: May 23, 2025
This User Agreement (hereinafter referred to as the "Agreement") is a public offer in accordance with Articles 633–641 of the Civil Code of Ukraine, addressed to individuals wishing to use the mobile application "Unsaid" (hereinafter referred to as the "Application"), developed by Even Labs, an individual operating under a pseudonym registered in Ukraine (hereinafter referred to as the "Developer"). The Agreement, together with the Community Rules (unsaidapp.com/rules) and the Privacy Policy (unsaidapp.com/privacy), governs the use of the Application, as well as the rights and obligations of the parties.
Use of the Application, including registration or any actions within it, constitutes full and unconditional acceptance by the User (hereinafter referred to as the "User") of the terms of the Agreement. If the User disagrees with any provision of the Agreement, they must immediately cease using the Application.
1. General Provisions
1.1. The Application provides a technical platform for publishing and viewing textual content created exclusively by Users (hereinafter referred to as "User Content"). The Developer does not create, edit, or control User Content, except in cases of moderation as provided for in the Agreement.
1.2. The Application is provided "as is" without any warranties, except those expressly provided by Ukrainian legislation or other mandatory applicable legal norms.
1.3. Official website of the Application: unsaidapp.com.
1.4. The Agreement is drafted in English. Translations into other languages, if provided, are for informational purposes, and in case of discrepancies, the English version takes precedence.
2. Registration and Account Use
2.1. To use the Application, the User must register by providing a valid email address, Apple ID, or Google account.
2.2. During registration, the User confirms that they are aware of the risks associated with using User Content and assumes responsibility for their actions within the Application.
2.3. The User may delete their account through the Application's functionality. Account deletion results in the removal of all personal data, except for data the Developer is required to retain under Ukrainian legislation or other applicable norms.
2.4. The Developer reserves the right to temporarily restrict access to an account or block it in case of a User's violation of the Agreement or Community Rules.
3. Content Publication and Moderation
3.1. The User undertakes not to post User Content that:
- Violates Ukrainian or international law, including calls for violence, discrimination, terrorism, extremism, or other illegal actions;
- Infringes on the rights of third parties, including copyrights, privacy rights, or intellectual property rights;
- Contains defamation, insults, pornography, spam, fraudulent materials, or malicious code;
- Poses a danger to physical, psychological, or material well-being, including unqualified advice on health, finances, or safety;
- Contradicts the Community Rules or societal moral norms.
3.2. User Content is subject to moderation using automated and, where necessary, manual methods in line with industry standards. The Developer takes reasonable measures to identify violations but does not guarantee that all content is lawful, safe, or suitable for use.
3.3. Users may report violations through the complaint submission function. Upon confirmation of violations, the Developer removes the content and takes action against the account, including issuing warnings, restricting access, or blocking.
3.4. The Developer reserves the right to remove User Content or block accounts, including blocking based on the device's hardware identifier, for violations of the Agreement or Community Rules without explanation.
3.5. The User is solely responsible for the legality, accuracy, and consequences of the content they post. All rights to User Content remain with the User; the Developer does not claim ownership of it.
3.6. User Content is created exclusively by Users. The User engages with such content at their own risk and must independently assess its accuracy and safety, particularly regarding health, financial, or personal safety matters. The Developer does not verify, endorse, or bear responsibility for User Content or actions based on it.
3.7. During registration and content publication, the User confirms through the Application's interface that they are aware of the risks associated with User Content and agree to comply with the Agreement and Community Rules.
4. Subscriptions and Payments
4.1. The Application offers monthly or annual subscriptions for access to additional features.
4.2. Payments are processed through Apple Pay, Google Pay, or bank cards. The Developer may introduce additional payment systems (e.g., Stripe or PayPal).
4.3. Subscription payments are non-refundable, except in cases provided for by Ukrainian legislation or mandatory applicable legal norms (e.g., the 14-day refund right in the EU).
4.4. The User is responsible for paying all applicable taxes related to the use of subscriptions in accordance with the legislation of their jurisdiction.
5. Privacy and Data Processing
5.1. The Developer collects and processes Users' personal data, including email addresses, activity metrics, geolocation, IP addresses, and device fingerprints, for the purposes of providing services, analytics, content personalization, and ensuring security.
5.2. Data processing is carried out in accordance with the Law of Ukraine "On Personal Data Protection," GDPR (for EU users), CCPA (for California users), and other applicable norms. Details are provided in the Privacy Policy (unsaidapp.com/privacy).
5.3. The Developer employs industry-standard security measures, including encryption, to protect data. Data is not shared with third parties, except in cases required by law or with the User's consent.
5.4. The User may request access, correction, or deletion of their data by contacting unsaidapp@gmail.com.
5.5. The Mixpanel service is used for analytics. The User consents to analytics during registration but may opt out through the Application's settings.
6. Limitation of Liability
6.1. The User bears sole responsibility for their content and actions based on User Content. The Developer is not liable for the legality, accuracy, or consequences of using User Content, including any damages (financial, physical, or psychological), except as expressly provided by law.
6.2. The Developer is not liable for any losses resulting from the use or inability to use the Application, including data loss, business interruption, or other harm, except as provided by Ukrainian legislation.
6.3. The Application is intended for individuals aged 16 and older. Minor Users confirm they have the consent of their parents or legal guardians. The Developer is not responsible for the use of the Application by minors without such consent.
6.4. The User is prohibited from using the Application for illegal activities, including violating third-party rights or distributing prohibited content.
6.5. The User acknowledges that the Developer is an individual and agrees that claims related to the Application cannot target the Developer's personal assets, except as provided by law.
7. Indemnification
7.1. The User agrees to indemnify and hold harmless the Developer, its affiliates, employees, and partners from any claims, lawsuits, damages, liabilities, or expenses, including reasonable legal costs, arising from:
- The User's posting of content that violates the Agreement, Community Rules, or third-party rights;
- The User's violation of applicable law;
- The User's actions within the Application or based on User Content.
8. Applicable Law and Dispute Resolution
8.1. This Agreement is governed by the laws of Ukraine, excluding conflict-of-law provisions.
8.2. All disputes related to the Agreement shall be resolved through arbitration in Kyiv in accordance with the rules of the Ukrainian Arbitration Association. If arbitration is not feasible, disputes shall be resolved in the courts of Kyiv, Ukraine.
8.3. The User agrees to submit claims solely on an individual basis, not as part of collective or class actions.
8.4. Mandatory consumer rights provided by the User's jurisdiction remain unaffected by this Agreement.
9. Final Provisions
9.1. The Developer may amend the Agreement, notifying Users 30 days in advance via the Application or email. Continued use of the Application after changes take effect constitutes consent to them.
9.2. The parties are released from liability for failure to fulfill obligations due to force majeure events (natural disasters, military actions, regulatory prohibitions), provided the other party is notified within 5 business days.
9.3. If any provision of the Agreement is deemed invalid, the remaining provisions remain in effect.
9.4. This Agreement, together with the Community Rules and Privacy Policy, constitutes the entire agreement between the Developer and the User, superseding any prior arrangements.
9.5. The Developer's failure to exercise any right under the Agreement does not constitute a waiver of that right.
9.6. All inquiries, complaints, or suggestions related to the Agreement should be sent to: unsaidapp@gmail.com.